Using systems

Find out what declarations you can create and submit separately in the Trader Support Service and when you may need to use them. This was previously known as a standalone declaration.

Learn how to give another Trader Support Service user, such as an agent or haulier, permission to make declarations on your behalf using your UK Internal Market Scheme (UKIMS) authorisation and Trader Goods Profile.

Find out how to authorise the Trader Support Service to access your Trader Goods Profile and pre-populate some information on the Internal Market Movement Information (IMMI).

Find out how to navigate the Trader Support service to start and manage customs declarations, Entry in the Declarant's Records (EIDR) and Internal Market Movement Information (IMMI) as part of a goods movement.

Adding and managing users in the Trader Support Service

Find out what steps you need to take to set up an agent or intermediary account to represent traders when completing declarations on the Trader Support Service

Find out what declaration statuses mean in the Trader Support Service and what you need to do.

You can add up to 99 goods records to your declaration by uploading a single or multiple comma separated values (CSV) files.

Find out who can register for the Trader Support Service and what information you may need.

Find out how to activate goods movement reference (GMR) automation in the Trader Support Service to create a goods movement reference.

Find out how to identify, understand and resolve Import Control System 2 (ICS2) errors returned when submitting entry summary declarations through the Trader Support Service.

Find out how to identify, understand and resolve Customs Declaration Service errors returned when submitting declarations through the Trader Support Service.

How to use the Northern Ireland Online Tariff to find commodity codes, import duties, taxes and import controls.